Building Block Sets FAQ

Find answers to the most common questions about our building block sets, MOC models, delivery options, missing parts, and ordering process.

Product Information

Are these original branded sets?

No. Our products are high-quality unbranded building block sets. While some designs may closely resemble popular models, they are not produced or endorsed by any original brand owner.

What does MOC mean?

MOC stands for “My Own Creation.” These are custom-designed building block models, often created by independent designers rather than official manufacturers. Many MOC sets offer unique builds that are not available through major brands.

Are instructions included?

Yes. All sets include building instructions unless otherwise stated in the product description.

Do the sets come boxed?

Yes. All of our building block sets are supplied boxed unless otherwise specified in the product description.

Orders, Delivery and Collection

Do you offer next-day delivery?

If you require a specific delivery service, please contact us before ordering. We will always do our best to accommodate special shipping requirements where possible.

Can I collect my order?

Yes. Collection is available by arrangement. Please contact us before ordering and we can arrange a suitable collection time.

Missing Parts and Support

What happens if parts are missing?

While missing parts are uncommon, they can occasionally occur. If you discover any missing pieces during your build, simply contact us with details of the missing parts. We will arrange replacement parts or appropriate compensation as quickly as possible.

Finding Specific Building Block Sets

Can you source a specific set that isn’t listed?

Possibly. If there is a particular building block set you’re looking for, please get in touch and we will check availability with our suppliers.

Contact Us

Still have a question?

If you have any further questions about our products or services, please contact us and we’ll be happy to help.